Who We Are

Union Square Ventures is an early stage venture capital fund located in New York City. We focus on IT-enabled services in the media & marketing, financial services, healthcare and telecom verticals. We look to back passionate, experienced entrepreneurs who are focused on creating highly scalable services and significant value propositions for their end users.
Hear Fred Wilson on Businessweek's Blogspotting podcast. from spring 2006. Also, listen to Fred and Brad's most recent Businessweek podcast in fall 2006.

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Web Services are different

We are true believers in the potential of the web. Over the last year, we have seen a number of lightweight web services that could be the foundation for large and valuable businesses. Many of these services appear to be fundamentally changing the structure of their markets. This creates a tremendous opportunity for venture capital investors, but it also requires an appreciation for the very real differences between these opportunities, and the more “traditional” hardware and software opportunities that have been the bread and butter of the information technology venture capital business for the last 30 years.

Many of these web services reach customers directly through the internet rather than through channels; they are developed quickly and released early; they tend to be purpose built narrow services.Their value is in their usefulness not their comprehensiveness or their level of integration. Many of these services are “peer produced” - created by the same community of users that consume them. Because these services are often built on top of open source software, run on inexpensive and powerful hardware and delivered over the internet, they require a lot less capital. In the past, the differentiation and defensibility of an information technology business was usually based on the technical difficulty of solving the customer’s problem and the use of patents and copyrights to prevent competitors from replicating the solution. Today, with everyone building on top of the same tools, the differentiation is more subtle, and defensibility is more often based on authenticity of the brand, the loyalty of the community and/or the exclusive access to valuable data that is produced directly or indirectly by the web service.

It is easier to analyze an enterprise software opportunity. The business model is proven. The metrics are broadly understood. Unfortunately, if the growth is, as we suspect, going to be in web services, there is no way to avoid the heavy lifting required to understand the opportunity and develop an investment strategy that fits.

October 13, 2005 02:04 PM, By Brad Burnham
Tags: businessmodels investmentstrategy webservices

Comments (3)

Brad,

I'd be very interested in your thoughts on evolvetv. (http://www.evolvetv.tv). We're in discussions with several people about it, but I'd imagine you'll grasp the concept immediately (if not the way it was executed at the end of the day). thx, d.

Posted by d , October 13, 2005 06:47 PM

Brad,

Although web services have given traditional software the competition it deserves, it has also distracted investors and customers from an important fact of life…nature abhors a vacuum. If web services will soon rule the world, what will we do with the ever-expanding processing speed and storage capacity on all our computers and network devices?

The real opportunity lies somewhere in the middle...A web service that acts like traditional software when disconnected from the network.

Our Digital Asset Management system offers this functionality for a user’s important data files. When off-line, all files are available and secure. When on-line, those files are managed and protected by the remote service. Creating a service that provides this functionality for a user’s entire computing environment (software and data) seems like a logical next step.

Joel E. Allen
AllenPort Co.

Posted by Joel E. Allen , October 17, 2005 04:03 PM

It's very good - genuine :)

Posted by Lukáš Hakoš , October 23, 2005 03:36 AM

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